Repair
Alcad HSC-040 room unit
Nurse call room unit
The unit in the patient’s room within the nurse call system. This is the equipment that cannot be out of service: while it is down, that room cannot raise a call. We repair it at component level and validate it against the bus before it goes back.
- Make
- Alcad
- Equipment type
- Nurse call
- Also known as
- HSC-040 · SHC-040
Price on request
Ask for price and lead timeWe tell you whether it can be fixed, what it costs and how long it takes. If it cannot be fixed, we tell you that too.
Typical symptoms
- The room raises no call at the nurses’ station.
- It calls on its own with nobody pressing anything.
- The patient call button does nothing.
- The indicator stays permanently lit.
The repair includes
- Bench diagnosis before anything is touched.
- Replacement of the components that failed, not of the whole board.
- Load testing for long enough that an intermittent fault shows up.
- A report with the results of those tests.
- Shipping both ways, at our expense.
Turnaround
Ten working days from the moment the unit reaches the bench.
Warranty
Six months. If the unit comes back with the same fault within that time, we look at it again at no charge.
